Splasm Software Discussions

Error when using .m4b as source file
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Author:  Cylon [ Tue Nov 10, 2015 6:44 pm ]
Post subject:  Error when using .m4b as source file

I wanted to edit the Chapter names for some existing .m4b audiobooks I had. I wondered if I could do that in Audiobook Builder. I created a new project, went to add file and to my initial pleasant surprised .m4b was added to the chapter list, it even broke up into the exisiting chapters with that .m4b file. That was great, I edited the chapters to my liking, went to build audiobook but then got the following message:

Audiobook Builder encountered the following error(s):
Audiobook Builder 1.5.3
Processing Audiobook
Writing Audiobook
Writing Part
Writing Chunk
Unable to write Chunk file
Destination: /Users/********/Music/iTunes/iTunes Media/Audiobook Builder/.ABBuilder-Temp-C82A1459E7E2-24128-9C4EF86D-9D65-40AB-9B3F-16FA0A2EF2C7/.chunk0
QuickTime errors: 0, 0

Author:  Allan W. [ Mon Nov 16, 2015 5:58 pm ]
Post subject:  Re: Error when using .m4b as source file

That particular error can come up in Audiobook Builder for a variety of reasons. We can surely help get you going again, but we'll need to gather some more info about what exactly's happening on behind-the-scenes. Specifically, seeing a System Information report generated just after the issue occurs would be quite helpful since this'll show logged background processes on your Mac. So, if you're willing to send one of those, get Audiobook Builder to present the same error message and then just after launch 'System Information.app' (or 'System Profiler.app' on older OSes) from your Applications/Utilities folder. Then, use the Save option under the File menu—attach the resulting file to a message to support@splasm.com and we'll have a look.

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