1. If the source was not captured or processed by a QuickTime application before coming into Podner chances are it does not have the QuickTime pixel aspect ratio information that we need to handle the pixel aspect ratio automatically. We're very eager to understand why this is happening in your case. Could you send over some info about your source material, such as what applications have touched it from capture or generation until Podner? If you're pretty sure the pixel aspect ratio info should be in the file, you could even send us a sample at
support@splasm.com.
2. .m4v is supposed to indicate a raw MPEG-4 video stream, sans audio. Also, because Podner can create regular MPEG-4 and H.264 but can also be set to pass through or flatten the original source embedded in a QuickTime movie file, we chose to use the more general-purpose .mov file extension. It's acceptable in any QuickTime application and works on the iPod.
Unfortunately, our decision to stick to principle and err on the side of general compatibility ended up biting a few of our users. Strangely, iTunes can't set artwork for files ending in .mov - only the artwork in files ending in .m4v may be edited. We still feel .m4v is not appropriate in all circumstances so we're considering how to handle this elegantly.